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About

Platform Operations Engineer focused on making technology more accessible

Hi, I'm Billy

I'm a Platform Operations Engineer at dotdigital and a tinkerer at heart. I focus on making technology more accessible and share my experiences building with Python, modern web technologies, and Large Language Models.

What I Do

  • Build with Python and modern web technologies
  • Explore practical applications of Large Language Models
  • Create developer tools and automation solutions
  • Fine-tune models for specific use cases (RAG, transcript analysis)

Experience

Platform Operations Engineer at Dotdigital (Aug 2023 - Present)

Managing hybrid Azure infrastructure with emphasis on Kubernetes, developing automation dashboards, optimizing cluster scaling, and deploying AI models and RAG applications.

IT Infrastructure Engineer at Capita Translation & Interpreting (Jul 2022 - Jul 2023)

Managed multi-cloud environments, reduced costs by £2,000/month, led major data migration and fleet upgrades, achieved 6x performance improvements.

Azure DevOps Engineer at Revolent (Apr 2022 - Jul 2023)

Completed intensive training in Azure infrastructure and DevOps, earned AZ-900 certification (88%).

Bioinformatics Technician at Yourgene Health (Apr 2019 - Apr 2022)

Built Flask web applications, automated data analysis using Python/R/Bash, engineered multilingual reporting systems.

QC Technician at Yourgene Health (Oct 2016 - Apr 2019)

Conducted quality control testing on medical devices using NGS technology.

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